We follow a "No-Questions-Asked" returns policy for unstitched, unaltered products.
If you are not happy with the product you purchased from us, you may request us to return the product within 7-Days of receiving it. We do not offer any returns or replacement for customized / custom stitched products.
Please write to us at firstname.lastname@example.org within 7 days of your receiving the product. Please do not return any product, before receiving confirmation from us. In case, any product is returned for replacement without such confirmation, We does not guarantee any credit or replacement of the product.
All delivered products along with the copy of invoice, original packing of the product and the product in the condition as received by the customer without using / washing shall have to be sent back to Rajnandini within seven (7) working days from receiving the "written receipt of confirmation to return / refund / replace" from Rajnandini.
Shipping Charges Incurred in Returning: In order to return the order, kindly pack the product(s) again in the same or another bag, make a photocopy of the invoice you have received and return it back to us at your own cost through your own courier. Currently, we don't provide reverse pick-up for return products. Please do mention on the invoice copy that you wish to receive the replacement of the same product. Return address is mentioned on the invoice which you have received. While returning the product, kindly mark the package as ‘PRODUCT RETURNS’.